Should emergency repairs and replacements be on the same site?
Usually yes, with separate routes. Urgent customers need a phone number immediately; planned work customers need detail. We design the site so neither gets in the other's way.
Usually yes, with separate routes. Urgent customers need a phone number immediately; planned work customers need detail. We design the site so neither gets in the other's way.
Yes. The survey and repair forms can accept photos, which helps you judge urgency and prepare before visiting.
Yes, the ones you hold. We explain what each guarantee covers in plain English and link to scheme websites where customers can check membership.
Not normally. A dedicated commercial section, with projects, health and safety information and a separate enquiry route, usually works well within one site.
Roofing jobs are larger and less frequent, so customers compare more carefully. The site needs more project detail and clearer explanations of guarantees than a typical trade site.